Singapore Pools Needs OCI to Manage COVID-19
sgp pools
Singapore Pools has been a trusted partner of citizens since its inception in 1968. It is a state-owned lottery subsidiary company, and the sole legal bookmaker for association football and motor racing betting in Singapore. The organisation’s mission is to give people a safe and trusted environment in which to place their bets.
The company is also a strong advocate of responsible gambling, educating its customers to play responsibly and play within their means. Its nationwide digital signage network helps to spread its message, with messages and advertisements reminding players of the Responsible Gambling Code and encouraging them to gamble responsibly.
To ensure that their systems continue to run smoothly during the COVID-19 crisis, the company’s IT team migrated its on-premises application monitoring system to Oracle Cloud Infrastructure (OCI). By adopting OCI, they were able to unlock additional capacity during the data demand spike and resolve issues in minutes, compared to hours previously. OCI’s visibility and automation capabilities also help to reduce management complexity, so that they can focus on running their business with minimal disruption.
In addition, OCI’s real-time analytics helped to identify and detect anomalies in its IT environment, helping to reduce the time needed to resolve any incidents that may have arisen. The platform provides a single dashboard that allows the Singapore Pools team to monitor, analyze and manage its IT environments across all layers of the technology stack.
Moreover, OCI’s security features and compliance management capabilities help to minimize risk and ensure that Singapore Pools meets regulatory requirements. Its automated alerts and notifications help to improve the agility of its IT operations, enabling them to keep pace with changing business and customer demands. By adopting OCI, the organisation has been able to reduce downtime and operational costs, and deliver superior customer service. It has also enabled them to support more charities, which in turn has improved the lives of many Singaporeans.